MTN Ghana has announced a planned system upgrade that will temporarily suspend all Mobile Money (MoMo) services from 12:00 a.m. to 6:00 a.m. on Sunday, August 17, 2025.
The telecommunications company said the exercise is aimed at improving service delivery and apologised to customers for any inconvenience the disruption may cause.
In an interview on Citi FM on Wednesday, August 13, Charles Asamoah Assah, Chief Technology & Service Delivery Officer of Mobile Money Limited, confirmed that the interruption will affect all MoMo transactions, including deposits, withdrawals, transfers, and bill payments.
“Please be informed of a planned system upgrade on August 17, 2025, from 12 midnight to 6 a.m. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you. We sincerely apologise for any inconvenience caused and thank you for your understanding,” Mr. Asamoah Assah said.
MTN Ghana assured customers that services will resume immediately after the scheduled maintenance window.